MY PEARL
FREE Lifetime Warranty
At MY PEARL quality and craftsmanship is at the heart of our utmost concern. Every piece of MY PEARL Jewelry is covered by our FREE lifetime warranty*.
We stand behind our products and warrant that all items will be free from manufacturing defects for the life of the products. If you believe your item has a manufacturing defect, you may return it to us for inspection. If we determine your merchandise is damaged due to a manufacturing defect, we will repair the merchandise or, if we deem appropriate, replace the item. If the item is no longer available, MY PEARL may, in its discretion, replace with like-kind or allow a refund equal to the selling price of the original item or component. If we determine that the damage is not caused by a manufacturing defect, then we will notify you and let you know if repair services are available.
Please note that slight irregularities and variations in craftsmanship or natural characteristics pearls are unique and individual to each item. These characteristics are considered as part of the character of the item, and should not be considered a defect.
*If you choose to take our jewelry to a third party jeweller for repair or changes, our warranty is void.
Please refer to our Pearl Care insturctions for tips on how to keep your MY PEARL in great condition.
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